Thursday 16 January 2014

Why You’re Not Getting Sales on Fiverr



There is a common question in the Fiverr Forums: Why am I not getting any sales?

It’s usually from new people, but it could also be from those who have been around for a while and seen a dip in the sales. Here are the most likely reasons why you’re not getting sales on Fiverr.

It’s the Time of Year

Certain times of year see lulls in ordering. December and January are usually quiet, along with June to September. However, that’s not to say the orders won’t be low at other periods of the year. You may notice a couple of weeks with back to back orders and then a couple of weeks of virtually nothing.

The Search Results Rotate

Something I’ve notice over the last few months is that the search results rotate. One minute I’m on the first page and then I’ll suddenly drop down. This coincides with my lull periods—if I’m lower down, I don’t get as many gig orders. There is very little you can do about your positioning in the search results. It is set like that on purpose to give everyone a chance.

Your Gig Title Isn’t Compelling

The first thing people see is your gig title. If you don’t have a compelling one or people can’t quite make out what you’re going to offer, they won’t bother clicking it to read more. You want a title that stands out and is clear from the beginning.

However, avoid too much detail in the title. That’s what your gig description is for.

Your Gig Description is Lacking

Another common reason is because your gig description lacks flare or information. If people don’t feel like they understand your gig or it doesn’t sell your services, they’re not going to click the order button.

Look over your gig description. I’ve written all about what your description needs to include right here.

You’re Spamming People and They’re Annoyed

Spamming is not going to get you sales. If you spam the Fiverr Forum, expect your posts to be removed or changed. If you spam people in messages, you’ll be reported and you could find your account restricted or removed. Yes, you want to get more sales, but you need to do it through your own white hat techniques, such as social media marketing.

You’re New to the Site

Unfortunately, it is harder for newer people to get sales on Fiverr. It’s because you haven’t built the reputation that you need for people to trust you. The hardest part is getting those sales with the good feedback, but once you have that it will be much easier. Make sure you market your gig and that your description is informative and clear.

You Have Too Many Cancellations/Negative Feedbacks

If you’ve been known for poor work, you may have gained some negative feedbacks along the way. You can decide to mutually cancel with the buyer to have those feedbacks removed, but it affects your cancellation rate. Once that gets to a certain point—I think 20%--it will show up on your gig page for buyers to see.

If you have too many of either, it’s going to affect your ability to get sales. Buyers don’t want to choose a seller who has a bad habit of cancelling, whatever the reason. At the same time, buyers will check your feedback and may be worried if you numerous poor comments. You will need to really work at pulling your cancellation ratio down and your feedback score up.

Are you struggling with your sales? Maybe I can help. I offer a gig that will look over your gig description, title and everything else to help improve your ranking and make your gig more compelling. You can buy it here.

Still want to know more about getting more sales on Fiverr? Why not buy my eBook How to Make Money on Fiverr available on Amazon now.

Do you have any other tips for why people are not getting sales on Fiverr? Share them in the comments below.

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