Friday 27 June 2014

Hate the New Advanced Fiverr Review System? Let Your Voices Be Heard!



Do you hate the new Fiverr review system? This is the 5-star system, and if you read the forums you’ll see that it is causing some major agro with sellers and buyers alike.

You see, people don’t like rating things 5 stars all the time. It devalues the 5-star rating, but that is seriously going to affect sellers who have done well with a thumbs up/thumbs down system for the past up to four or five years.

So, do you hate the new system? It’s time you let your voice be heard. Here are a few things you can do.

Let the Fiverr Staff Know

It’s time to let the Fiverr staff know about your hatred. You can do this publicly and privately—and I really suggest doing both. Send a message to the support staff, and get in touch on the Facebook and Twitter pages. You can also tell the staff on the forums and on the blog post.

The more you speak up about it, the more people are going to hear you. One voice isn’t enough, but if enough Fiverr sellers and buyers let their hatred be known then Fiverr will eventually start listening.

Suspend Your Gigs

If you’re a Fiverr seller, make an effort to suspend your gigs. Of course, one person doing it isn’t enough. This is why there is a day on July 1 organized for sellers to get together and do this as one. I’d prefer it to be a week, but not many sellers are willing to do that.

One day may not sound like much, but if every seller suspended their gigs for that day it would send a very clear and honest message to the Powers That Be.

Those who are willing to, suspend your gig for a whole week and show Fiverr just what you think about the new star rating system.

Stop Buying Gigs

Fiverr buyers have much more power, and you can really affect the Fiverr staff. Why not go a day, week or even month without buying anything on the site? It may affect you at first, but you may find that all the best sellers disappear because they are fed up of their voices not being heard. Then where would you be?

Make it clear to the Fiverr staff that you support the sellers, and you don’t agree with this new rating system.

It’s time to do something about it. Fiverr just isn’t listening right now, despite so many people being against it. It’s time to make it clear that you hate this system every way that you can. If we all band together, we can let Fiverr know that we want the thumbs up/thumbs down back.

Thursday 19 June 2014

Fiverr 5-Star Rating System Review: The Good and Bad of the New “Advanced” Rating System



Fiverr recently unveiled its new “advanced” rating system. I put advanced in quotation marks, but I really don’t see it as that. This 5-star rating system could turn out to be one of the site’s worst changes ever.

It’s not that I hate change. While I don’t always like it, it really depends on the exact changes and the site/system. When Fiverr changed to version two, I didn’t mind it. It took a while to get use to it but I embraced it. I just can’t do the same with the new ratings system.

It’s Too Complicated Now

The new system is complicated. Buyers are asked to rate sellers out of 5 stars for three things: responsiveness, recommendation and satisfaction. There is then a place to leave comments.

It seems simple, but when you consider the original thumbs up and thumbs down system, it’s really not. Buyers have to think about how they want to rate their Fiverr sellers, and it can depend on the mood they are in on the day. Some don’t even want to rate with a thumbs up or down, so why would they want to think about stars?

More Fiverr Sellers Will Be Abused

I think the bit that really annoys me is the responsiveness part. Buyers could use this to abuse the sellers on the site. It is already happening with the thumbs up and down system, so it will certainly happen with this new one.

Fiverr sellers set their delivery times depending on situations. Mine are never less than 7 days because I have other places to write and a life. Most of the time, I keep my delivery times set to 10 days at least, and right now they’re at 20 days because I was on vacation. This new system can put pressure on sellers to deliver quicker.

For example, a buyer can come up and insist the work is done within a day, but not want to pay for the extra. If the seller doesn’t do as asked, the buyer can simply leave one-star reviews for the responsiveness and even the work done. If you look at the forum, it is already being abused in this way to get back at the seller.

It’s a Lot of Stress for $5

If someone was paying me $100 for my base gig, then I’d be happy to allow the 5-star rating system. In fact, I’d welcome it. However, as it is currently $5, it is a lot of stress for the sake of the money. In more cases, I’m going to cancel orders because a buyer seems shifty.

It’s already affecting my work. I’ve had some messages requesting me to take on jobs. In many cases I’ve turned them down because the new rating system is playing with my mind. I know plenty of sellers who have shut down their gigs because of it, and eventually Fiverr is going to lose money.

But It Works for eBay…

Yes, there are plenty of sites that operate with a 5-star system. eBay is likely where Fiverr got the idea from. However, I’m going to point out one thing: the buyers are also rated.

Now, yes, the buyers are rated with this new system, but the ratings mean nothing. The Fiverr buyer ratings do not show up on the profiles at all; only on the gig pages. This has been the problem all along with the rating system. This was something sellers wanted to change with the original thumbs up and thumbs down system. They didn’t want this complicated, open-to-abuse system.

What do you think about the new Fiverr “advanced” rating system? Share your thoughts on it below in the comments.