When Should You Leave Negative Feedback on Fiverr?

Negative feedback is a scary thought for many sellers on Fiverr. But as a buyer you have a right to leave this, right?

Well, yes, but I want to ask buyers to really think about using that thumbs down button. Does your seller really deserve this? One thumbs down can really affect a seller’s ability to make money on the site. Is that something you really want to do?

Some of the times I suggest against leaving feedback is if:

·         You asked for more than the gig offered, and the seller stuck to his or her gig description

·         You were given something the gig detailed, but it was just not quite to your personal preference. This is the case with article writing (unless it is quality, which I’ll cover in a minute), logo design, graphic art and other similar gigs.

·         When the seller has modified the work for you, sometimes as a good-will gesture.

Of course, there are certain times that leaving negative feedback on Fiverr is more than expected. Here are some of the times that it is beneficial to leave your thumbs down.

When the Quality Is Just Shocking

There is a difference between personal preference and quality. Poor quality means that typos are everywhere, grammar is atrocious, and it just sounds like it has been spun (in the case of articles). Videos and graphics will have their own quality needs.

If it is just one typo in a 500 word article, I wouldn’t leave negative feedback on Fiverr for that. People are human and make mistakes. You also want to consider whether there is a difference between US and UK spelling, which could create the look of typos (but isn’t actually the case).

When the Fiverr Seller Hasn’t Delivered as Promised

Fiverr sellers state everything they will deliver in their gig description. It’s there to tell you what you can expect and when to not bother ordering.

If you’ve read through it and offered a job that meets the gig description, then you should expect a timely delivery. Remember to check out the gig deadlines for when you can expect the order by—you will also see a countdown appear on your gig.

When a seller doesn’t deliver as promised, you have every right to leave a negative vote. However, there are a few actions to take first:

·         Request a modification

·         Contact the seller to find out why the work was not as expected

·         Ask for a refund if the seller is not willing to make changes despite you having every right to.

Please note that a seller will not make changes where the limitations in the gig description have been met, or if you’re asking for more work without paying for extra. It’s not fair to expect a seller to ask for these.

If the seller doesn’t allow the refund and will still not deliver as promised, you have every right to leave negative feedback on Fiverr to warn others.

When It Is a Scam

There are scams on Fiverr. It’s important to do your research beforehand to avoid them, but you can’t catch them all. If you find that you are scammed, then do leave negative feedback. If you don’t need that $5, then I’d suggest keeping the gig just to warn others.

However, do note that just because you haven’t received everything you want does not mean that it is a scam. A scam is when someone has promised a product or service for the money you pay. So, if you’re promised a 400 word article on a given topic and you receive that, the seller has not scammed you. It may not be exactly as expected, but it is not a scam. You then need to determine whether you want to leave feedback due to poor quality, or request a modification. You could even get your money back.

There are a lot of people believing that the Facebook like and Twitter follower (and similar) gigs are scams. This depends on what has been promised in the gig. If the seller just promises a certain number of likes and nothing else and you receive them, it is not a scam. The likes may disappear afterwards, but you still received them. If the seller promised a certain number of real likes from certain countries, but you received likes from all over that disappear shortly afterwards (likely bots) then it is a scam.

The best thing to do is avoid all social media gigs that offer hundreds or thousands of likes. Most of them are bots, and they are against social media site rules. You could find your profiles banned.

Hopefully, you now have an idea of when to leave negative feedback on Fiverr. Think about the work that the seller has put into this, and if you don’t have anything nice to say (for personal taste) then consider not leaving feedback at all.