Revisions are a pain for Fiverr sellers and many will do
everything possible in the lead-up to delivering to avoid them. However, there
are many times that a revision request is justified.
Unfortunately, there is a growing case of Fiverr buyers
abusing the system. They continually ask for revisions to avoid paying or to
get more work than stated in the gig description.
Of course, these bad news buyers are making many others
question whether they are right in asking for a revision. So many are now
asking when should Fiverr buyers ask for revisions? Here are XX times you
should.
When the Work Hasn’t
Followed Instructions
Some sellers fail to follow instructions. You have every
right to expect that your instructions are followed, as long as they are within
the parameters of the gig description. If they’re not, then the Fiverr seller
should contact you and arrange something different that does fit into the gig
description parameters.
If all was well and the seller didn’t follow the
instructions or missed something out, by all means ask for a revision.
When the Seller Didn’t
Provide Everything in the Gig Description
Fiverr sellers set their own gig descriptions. This details
what they will provide for $5 and what comes in as extras. If a seller is
unwilling or hasn’t provided everything in the gig description that you
expected, you should ask for revisions until it meets that expectation.
Check the Revision
Policy
Always check the revision policy on a gig description; most
sellers have them now. This will tell you whether a seller accepts revisions
for free or not. Some will charge because of the low price you are already
getting work for. Some will charge when the fault is not their own (eg. If you’ve
changed your instructions).
It’s worth checking the revision policy before you order. If
you’re not willing to stick to that policy then find someone’s you will stick
to.
What About Unlimited
Revisions?
Some sellers do offer unlimited revisions. However, think
about the time and effort that is going into your work. If you’re only paying
$5, do you really expect five days of work? You may have very high expectations
and should be paying premium prices for that.
That being said, if the work is not meeting your initial
instructions—and they meet the gig description parameters—you can ask for revisions.
When Shouldn’t Fiverr
Buyers Ask for Revisions?
First of all, you need to see if the revision policy states
any reasons revisions won’t be honored.
Now there are certain times most sellers will not want to do
free revisions:
- When there is a change in instructions. That means more work and it isn’t the seller’s fault.
- When you’re not willing to pay for an extra.
- When you keep sending work back out of personal taste. Many gigs are subjective so please keep that in mind. Just because you don’t like a piece of artwork (for example) doesn’t mean it isn’t good.
Now you know when Fiverr buyers should ask for revisions and
when they shouldn’t. Hopefully this will help you in communications with your
seller.