Tips for Using the Fiverr Forum: A Place for Help

The Fiverr forum opened a few months ago and quickly became a place for people to ask questions, get together with other Fiverr members and share their experiences. There have been times that it’s led to arguments and differing opinions and also spam but it is also a great place for help.

The trick is to knowing how to use it for help. The Fiverr forum isn’t the place to ask questions that only customer support can answer. It’s a place to learn tips from other Fiverr sellers and find out more about being a great Fiverr buy.

Here are my tips on using the Fiverr forum for help.

Use the Search Function at the Top!

There are chances that your question has been asked by other users. Some of the more common ones are “why have I lost my levels?” and “where is my delivery?”

Before you create your own topic, use the search function to see if others have asked the same or something similar. Look through the replies of the different threads and see if they help clear up your concerns. If not and it’s on the topic of that thread, revive it by asking your own question within there.

If you can’t find a thread with a similar question to help you, then start a new thread.

Asking the same question over and over again becomes tiresome for the people answering the questions. It can lead to threads being locked or deleted by members of staff and you will get warnings about your participation in the forums.

One of my pet hates is people asking about the Fiverr commission. They complain that 20% is too much and constantly ask why it’s that high. There are plenty of threads about it and people reply with the same answer over and over again! The search function isn’t difficult so please use it!

Check Out the Different Tips

There are sections for Fiverr sellers and buyers. In these sections, there are all sorts of tips. The sellers will have tips from moderators and other sellers about how to promote a gig and increase the amount of sales being gained. The section for Fiverr buyers is about helping buyers learn how to work with sellers, what cancellations and negative ratings really do and how to make sure you get exactly what the gig description states.

Look through the different tips. You may find that you get all the answers you need to your questions and more. You don’t have to look at them all and read all the comments in one sitting. Allocate time on a specific area.

Put Your Thread in the Right Place

There are different sections in the Fiverr forum and each have different uses. For example, the Ranting Plot is for rants about anything to do with the website, buyers on the website and even sellers and the staff. However, you cannot name and shame! That’s against the rules. The Fiverr Gigs section is for promoting your own gigs and encouraging people to purchase them.

When you create a thread, think about the section. This helps to get your questions answered quickly and will avoid Fiverr users getting bored or annoyed.  For example, people don’t want to see your gig being promoted in every single section except the right one –this is spam.

Don’t Spam with Your Gigs!

The forum has quickly become a place for people to start promoting their gigs. This is fine within that section but don’t go spamming others with your gigs. It’s rude and it will not get you any sales. In fact, it will get you banned from the Fiverr forums!

Similarly, avoid the whole “collect mine and I’ll collect yours” nonsense. This has become extremely boring for people and hasn’t proven a boost in sales at all. If you like someone’s gig then collect it by all means and even share a post within the forums about why you rate that person so much. Don’t collect just for the sake of it.

Ask People for Help and Advice

If you have an issue, the Fiverr forum is the perfect place to go and ask for help or advice. This is the chance to find out more about the website if you’re a new member and the type of things that you can do. It’s also a great place to find out more if you’re worried about a message you have received or would like to know more about something that has happened with a buyer.

Fiverr buyers and sellers offer their advice through the forums. They can help with simple things like time management or how to handle lots of multiple gigs. They can also offer tips on being a buyer and the best way to communicate with a seller to find out whether they can do something that you need.

The Fiverr forum is a great place to go and socialise with other Fiverr members. It’s also a helpful place for all types of questions and problems. Take a look through but be courteous to other members. Check if something’s been asked in the past before you create your own thread.